FAQ
Questions agents ask before booking
Straight answers about shoots, turnaround, and delivery.
Booking & Scheduling
How quickly will I receive my photos and media?
Photos and media are delivered the next day.
How long does a real estate photography session take?
Most residential photography sessions take approximately 45 minutes to two hours. The exact time depends on the size of the property, the number of rooms, and any additional services such as drone photography, video, floor plans, or virtual tours.
Do you have a travel fee?
There is no travel fee for shoots within roughly 30 miles or 30 minutes of their office. Beyond that, additional fees apply based on distance. Trips beyond 70 miles (or 70 minutes) require a custom quote.
Do you have a cancellation fee?
Cancellations less than 24 hours may incur a fee, same-day = $50, at arrival = 50% ($100–$250).
When do I have to pay for photos?
Payment is due per invoice terms; media may be withheld until the invoice has been fully paid.
Can you tell me more about paying at closing with Titus?
Please review this PDF for info about paying at close with Titus.
Preparing for Your Shoot
How do I prepare my property for a listing shoot?
What should be removed before a real estate photo shoot?
Remove unnecessary items from countertops, tables, floors, and other visible surfaces. Trash cans, cleaning supplies, toiletries, pet items, excessive decorations, and personal belongings should be stored whenever possible. A clean, uncluttered home photographs best.
Should pets be removed before real estate photography?
Whenever possible, pets should be secured or removed during the photography session. Food bowls, litter boxes, beds, toys, crates, and other pet-related items should also be put away before the photographer arrives.
Can homeowners be present during the photo shoot?
No, homeowners and realtors should not be present. Keeping rooms clear of people and pets helps the session move efficiently and produces cleaner images.
Do you photograph occupied homes?
Yes. Occupied homes can be photographed as long as the property is prepared before the appointment. Decluttering, cleaning, and removing personal items from key areas can make a significant difference in the final presentation.
Do you photograph vacant properties?
Yes. Vacant homes can be professionally photographed and are often especially easy to showcase because rooms are open, uncluttered, and fully accessible.
Photography & Media
What is included in a real estate photography package?
Our real estate photography is designed to provide polished, ready-to-list images that showcase the property naturally and professionally. We photograph the spaces needed to tell the full story of the home, with no limit on the number of photos needed to properly represent the property.
How many photos will I receive?
There is no set photo limit. We take as many photos as necessary to accurately and effectively represent the property, so the final image count will vary depending on the size, layout, and features of the home.
Are the photos professionally edited?
Yes. Our real estate photography is professionally refined to create a natural, polished, high-end finish that looks great across MLS listings, websites, and other marketing platforms.
Do you offer drone photography and aerial video?
Yes. We offer professional aerial photography and aerial video to showcase the property’s architecture, land, surrounding landscape, and nearby community. 662 MEDIA is fully insured and operates under an FAA Part 107 drone license.
Do you provide floor plans?
Yes. Professional floor plans are available with clear room labels and measurements to help buyers understand the home’s layout and flow. Floor plans are delivered in JPG, PNG, and PDF formats, with both measured and unmeasured versions available.
Do you offer twilight images?
Yes. We offer Virtual Twilight images that professionally transform exterior photography to create the warmth and dramatic appearance of twilight without requiring a separate sunset photography session.
Do you photograph luxury homes?
Yes. Our Signature package is designed specifically for luxury and distinctive properties where presentation matters most. It uses a more elevated, editorial approach to highlight architecture, finishes, details, and the overall character of the home.
Can you photograph neighborhood and community amenities?
Yes. Community photography can showcase features such as pools, clubhouses, golf courses, parks, walking trails, neighborhood entrances, and other amenities that help buyers understand the lifestyle surrounding the property.
Do you offer detail photography?
Yes. Our Detail Shot Package highlights the craftsmanship and features that make a property unique, including finishes, fixtures, textures, upgrades, and architectural details. The package includes approximately five to eight additional close-up images.
What if I'm not happy with my photos or video?
We want you to be happy with the finished media. If you have a concern with your photos or video, contact us and we’ll work with you to address the issue. Keep in mind that factors such as natural lighting, weather, shadows, and the condition of the property at the time of the shoot can affect the final results.
Why use professional real estate photography instead of phone photos?
Professional real estate photography goes beyond what a phone camera can typically capture. Professional equipment, wide-angle lenses, intentional composition, proper lighting, and experienced editing help showcase rooms accurately while creating a polished, consistent presentation. The result is listing photography designed specifically to help buyers understand and appreciate the property online.
Video, Virtual Tours & Marketing
Do you offer professional real estate video?
Yes. We offer professional real estate videography designed to showcase the property through movement, storytelling, and polished editing. Video options range from interior highlight videos and aerial footage to full cinematic property videos.
What is Cinematic Videography?
Cinematic Videography is a custom horizontal HD video designed to tell the story of the property. It includes elevated editing and can also be combined with aerial video for a more complete view of the home and surrounding property.
Can you add interior video to aerial footage?
Yes. Our Interior Highlight Video can be added to aerial footage to create an inside-and-out look at the property. It focuses on the home’s craftsmanship, finishes, spaces, and most impressive interior features.
Can you create a video from existing listing photos?
Yes. Our AI Photo to Video service transforms existing listing photos into an engaging video reel using realistic motion and cinematic transitions. It provides agents with additional video content without requiring another property shoot.
Can AI photo-to-video reels be horizontal or vertical?
Yes. AI Photo to Video can be created in either horizontal or vertical format, making it easy to choose a version that works for property marketing, websites, and social media.
What is the difference between a 3D Virtual Tour and a Zillow 3D Tour?
Both options give viewers an interactive way to explore a property online. A Zillow 3D Tour is designed specifically for integration with Zillow listings, while our standard 3D Virtual Tour provides an immersive walkthrough that can be shared and used as part of your broader property marketing.
Ready to Book?
Make Your Next Listing Stand Out
Professional real estate photography, video, drone, and virtual tours for agents throughout DeSoto County, North Mississippi, and the Greater Memphis area.